Shipping policy

Orders are processed within 1-3 business days.
Shipping is charged at a flat rate of £2.99 per order.
Once your order has been dispatched, you will receive confirmation and tracking information where available.
Delivery times are estimated at 2-5 business days within the United Kingdom.
Please ensure your shipping address is correct at checkout. Lady Alexis Lashes is not responsible for delays caused by incorrect addresses provided by customers.
If your order arrives damaged, please contact us within 48 hours of delivery at ladyalexislashes@gmail.com with photographs of the damage.
If your order has not arrived within the expected delivery timeframe, please contact us at ladyalexislashes@gmail.com and we will be happy to assist.